Refund & Cancellation Policy

Last updated: 23-03-2026

Cancellation

Orders can only be cancelled immediately after placing the order. Once processing or shipping begins, cancellation is not allowed.

Refund Eligibility

• Damaged product received
• Wrong product delivered
• Issue reported within 24 hours of delivery

Mandatory Condition

An unboxing video is required to claim any refund or replacement.

Not Eligible for Refund

• Change of mind
• Minor natural variations in handmade products
• Damage after delivery

Refund Timeline

Approved refunds will be processed within 1–2 business days.